For fraudulent e-mails, forward to phishing@virginmedia. Try that and see how it goes. Today I changed my virgin media password. We still have a virgin media account but changed the contact email. This help content & information General Help Center experience. Hi, I have my iphone4 set up with my NTLWorld mail account and can sent and receive emails via Wi-Fi but can only receive over 3G, and not send. Forgotten password for ntlworld. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. virgin. The route to App Specific passwords is now. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. on 17-08-2022 19:35. Forum Team. When I try to log in it comes back with unable to authorise change password, tried that same result. Scroll down that page and you will see a place to edit the password. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. Coming back to the loop you are in. I would be more than happy to look into this for you. ntlworld. 0 Kudos. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. I spent the morning trying to set up an older relative's new iPad. Options. Sign In to My Virgin Media, a. I have been without my ntlworld email now for 2 weeks. . 0. I was hacked a while ago and cannot get back my ntlworld email which I need access too . Hi, I haven't been able to access my ntlworld email account for the past few days. com. Joining in Options. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. On the right side select other users. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. When I try online it says “oops! We can’t find the page you’re looking for”. You will need to change your sign in email address to a non Virgin Media email address. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. com or blueyonder" etc. She has no recollection of what the password may be, unfortunately but wishes to keep on using the same email. Your username is usually "John Smith" rather than "johnsmith@ntlworld. Regards, Kain. Hello guys, I became a VirginMedia cust again a couple of weeks back, I set up my email address and I was pretty sure I used a password that I would remember. Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. com, I'm signed in ok and according to my profile my email address is. When selecting the forgotten password link it doesn't recognise my email, and when selecting forgotten email its asking me for an account number. com. 08-08-2023 16:43 - edited 08-08-2023 17:10. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. The domain name @email. If it’s not a technical issue you need help with then we’re here to support you on. com If you are still a customer then call Tech Support and they will help you get access to your email account. virginmedia. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. While you are on that page, make sure you set up a Password Recovery Question. com" asking for username and password. ’. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. When I sign into My Virgin Media, this is not connected to my email address (as. champions@theguardian. Ari - Forum. if you have set the mail app password you must have specified a non VM email address as the VM username. I would greatly appreciate any help you can provide in urgently removing our old email accounts. However, VM continues to support the existing email accounts of VM broadband customers. QuickStart, set up and connections. Hi i still use my ntlworld email address. BT ID or Email address. com email. emails coming in from others seem to be unaffected. Second ntlworld email problems JaneG1. It's a @ntlworld. It doesn't show when I login using my primary - 5322170. This post looks at one of the reasons for this. com). Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. I have changed my password as directed (Step 1), but Step 2 instructs me as follows: '1. Access your bills, diagnose faults and manage your package. Hey @jg60, Thanks for coming back to us, have you checked your email settings here to see if you have the auto delete function on? This would automatically remove any emails that are older than 30 days into the Junk folder. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. Randomly it's not receiving any emails. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Outlook keeps asking me to log onto "pop. To access your. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Working fine here too. The VM Forum Team should be able to assist with getting it fully deleted when they reach this thread. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. When you reset a VM email password that password now only allows you to access the relevant Webmail account. Completing the steps there, you'll be sent a link to change to a new password. The moderators will remove the. Step-3: Select the file format option in which you want to save the emails. Options. Sign into the account here:. " - using pop3. Help > Create new Email address >. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. The hacker is currently changing passwords on old accounts and taking control of my identity. I'm a Very Insightful Person. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. com email altogether (its getting a lot of spam an I dont use it for anything. That will list all the secondary email accounts set up on your broadband account. Contact support. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. If so then your email provider will need to assist you. com address. I currently use Gmail to access them but I. Forum Member. BT. I've been in contact with VM customer services but. 0 Kudos Reply. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. Coenoby Email accounts locked, mailbox unable, unable to access email account, malware letter. @claresteve2. Thank you, Access your Ntlworld. I type in the username and password but this request just keeps coming back. She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email. Email Settings for Ntlworld. 2) I'm unable to change the password to the ntlworld. in Email Friday; Can't logon to Virginmedia mail from any remote client devices in Email a week ago; Blueyonder email account hacked and needs to be deleted in Email. Phone: iPhone 13 / iOS 15. blueyonder. 0 Kudos Reply. I am having trouble with an ntlworld. You can simply delete those emails and move on with no worries. So sorry to hear about the recent issues with accessing your Mum's email service via a clientmail service (Thunderbird). If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. My virginmedia email transfered no problem. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. During all that time he read/wrote emails on his mobile telephon. I am sorry to hear about the issues you are having with the email account. Majorly. Yes, the warning message can be confusing. Maxatoria Posts: 17,980. Email address. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. Log-in. Please enter your email. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. com -u. Click on the Login Button. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. com, @blueyonder. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. com website but now this is no longer possible (for the past week or so). 3. On the rare occasion the email takes longer than 90 days. if you have set the mail app password you must have specified a non VM email address as the VM username. Browse Virgin Media Virgin Media Community. Now I'm totally locked out of my virgin ntlworld email account. The message will appear within the envelope icon at the top right of the forum page. NikTheGeek. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. ntlworld. I will try again! Is there anyone who can help. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virgin Media. If you're looking to access your TV, broadband and phone account including your email, sign in here. There was never any symbol for accessing 'Outlook' direct. My 93 year old father in law has an active email address ****@ntlworld. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. Select required folder from the left side of the software panel. It's absolutely free. Now you need to sign into the MY Virgin Media Account for that secondary email address. Reply. . Either way, you can rest assured that the threats from those scammers are all complete lies just to scare you into paying up. Thanks for your first post on our community. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. Last click on the Backup button and successfully perform the conversion. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. uk" and the account was blocked while I was sending them). 1 ACCEPTED SOLUTION. A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. If you find yourself unable to log into your email account,. They will be able to check what email address you are using by going. com" from I think "imap. com, SSL ticked and login. However I can't get my ntlworld email to work on new phone. Thank you. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. Choose Saving option like Email Application/File Format. Anyway, since. @blueyonder. 0 Kudos Reply. Click on Update Settings > Account Details > scroll down to password and select Edit. On the right side select other users. We normally access our emails via Windows Live Mail but have also. Virgin Media. That will take you to the relevant "My Virgin Media" account for that email address. Follow the step-by-step guide to take backup of Ntlworld webmail account. Kind regards, Chris. Now I'm not receiving emails. Each email address has its own 'My Virgin Media account'. I have a ntlworld primary email account, and a secondary email. Mark as New; Bookmark. if you say yes, nothing happens and you have no way of by passing it, Either. I am sorry to hear that you are unable to access the email and emails only remain active on active account. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Help > Create new Email address >. NTLWORLD. Enter your full ntlworld. Since yesterday afternoon I can’t. curl -v smtps://smtp. CoenobySo, the issues are. uk. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. com. Go to Family & other users. As Graham_A has linked, if you follow that link it will ask you to sign in, on the password screen it will give the option to reset this if needed. I believe that she needs a new/valid password linked to her ntlworld email address so. 07-11-2022 14:55 - edited 07-11-2022 14:55. gov. uk. net email users. com. x. 15 GB of storage, less spam, and mobile access. Setup Your Ntlworld. If you click on "Learn more" you might find something useful there. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. In response to jg60. We have now restored the ability to send and receive emails for all affected accounts. In the “Check mail from other accounts” section, click “Add a mail account”. We strongly recommend you use a. Select Account settings. com -u username:password. SpeedVirgin Media offers vital connectivity and entertainment to support the nation during lockdown. Hello Pixiewings, Welcome to the Community and thank you for posting. I tried to change the password on VM site but it says no username found. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. Networking and WiFi. Packages. From a desktop or laptop device connected to the same Wi-Fi network as the iPhone open a Command Shell in Window or otherwise a Terminal. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . i just want to access my original ntlworld email account via outlook. Dad has no idea what his password is! On the View tab, select View settings. We would like to show you a description here but the site won’t allow us. co. Devin " I log into the rental property Virgin account using the @ntlworld. on 28-04-2023 19:30. i put this password in years ago, anyway it won't let me reset the password. Are you able to assist me in getting this account deleted and removed completely from your. com. That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. 0 KudosCheck your service status; Basket ; My accountSign in. com. I gave up after a call back from the v. macbook pro (MacOS Ventura 13. change the secondary account password by selecting View/Change. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. Go to Family & other users. The password change will only affect the specific email address that you are signed into. virginmedia. Sorry for the inconvenience this may cause you. on 12-01-2023 17:29. com. ukntlworld. I have the same problem this morning. The first thing to do is change the password for the Ntlworld email address concerned. My main email address is ntlworld. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. com email accounts do t work. Enter the password to your ntlworld. This post looks at one of the reasons for this. in. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. When you get to that page there is a link to. changing the password changes the account login password. Password Show. Browse Virgin Media Virgin Media Community. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. Working hard to help connect the nation, shop our offers and order online. However, they are ok on my PC. I am using a Samsung android tablet, and i have an ntlworld. I see others have experienced the same issue and you have been able to address the problem via PM. Alternatively you can sign in to Virgin Media Web Mail by going to mail. ipad (iPadOS 16. Having said that last night for some peculiar reason I had to change the incoming server settings on my wife's phone to have server "imap. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. @ntlworld. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. Those are classic signs that the email account is in the process of being deleted. com emails. I have forgotten my password for NTL World email account. Then tap on Account details. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. Old Ntlworld e-mail in Email 7 hours ago; Ntlworld Outlook Locked Out in Email Wednesday; NTLWorld email hacked. I can’t sign in to change my password my primary email account is a gmail account can you advise please - 5233372. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). For sometime now, VM have been. com or blueyonder" etc. Try that and see how it goes. So to be clear, you are a current VM broadband customer, you also have a valid my. I have attempted to speak to an agent via chat and gotten no. To do that sign into the My Virgin Media account that you used to change the password. com email not recognised and can't log in (or reset password) in Email 13 hours ago; Old ntlworld email addresses, unable to add secondary email account to any new device in Email yesterday; Locked ntlworld. Ntlworld. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. So i need someone to migrate just the email account to my new account. If you find yourself unable to log into your email account, please perform a full virus scan on all. I get asked for my Virgin account number, area. Sign in. Sorry to see you are unable to log into VM app. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. . co. Then I noticed the hacker was still there, all my emails were being forwarded to them. To come back to your question:It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. I hope someone will be able to similarly put my email. that is skyHi. Behavior: When viewing "All mail", and tapping on an e-mail, it shows From: and To: fields. 4 weeks ago. As of Thursday I haven't been able to access my NTL email through Outlook. I can neither send or receive emails. In fact the m. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). net. virginmedia. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. We would like to show you a description here but the site won’t allow us. com and imap. then sign out and wait 20-30 minutes before trying to access the email account again. Virgin media do not operate in my area so I am no longer a customer. If you're looking to access your TV, broadband and phone account including your email, sign in here. . Sign into the account here:. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Broadband deals;In response to Adri_G. . create a new post here using their own forum account; remind them not to post any personal information in their post. co. Email address. Browse Virgin Media Virgin Media Community. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. virgin. hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. I have an old ntlworld. com email address that has been hacked and need to close it down. Forgotten your login details? Keep me signed in. My mother is a VM customer with an Ntlworld email address. Last click on the Backup button and successfully perform the conversion. in Email yesterday; No Access to NTLWORLD. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. From any computer, anywhere in the world. I am unable to log into my ntlworld email account. Forum Member. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. I would really love to be able to get back into my ntlworld address from when I was 13.